Accessibility is important to all websites.

I read on the BBC news site today that 48.1% of Europe’s population of 460 million people use the net and approximately 39 million people in Europe have some form of disability.

You would think that all websites would strive to improve their accessibility, ensuring that they were open for business to as many visitors as they could be.

Unfortunately a report by the UK Cabinet Office found that 97% of official sites in Europe were unusable by disabled people, largely because they ignored well-known techniques for making data accessible.

Are governments able to ignore their customers?

Do you know of any bad examples of sites that don’t want to serve all customers?